Defusing Contentious Conversations
We have all been there. The conversation turns to politics or a contentious issue and gets heated in a hurry. Stereotypes and negative comments proliferate and we grow uncomfortable. If only we could turn this potential train wreck of a conversation in a more positive direction. There is a way. It requires some bravery on our part, respect for other points of view, some practiced skills, and a desire to find some common ground. Terry Busch, consultant and Braver Angels workshop moderator, will share what his experience has taught him to work in defusing heated rhetoric and broadening the perspectives of others.
Dr. Terry Busch holds a Ph.D. in Political Science from Miami University and was an Assistant Professor of Political Science at Denison University. He served in Germany and Vietnam as an Army Medical Service Corps officer, and then spent 28 years of service as a leadership expert and senior executive with the Central Intelligence Agency. Today, Terry is a management consultant and workshop facilitator for Braver Angels, a national, non-profit organization. He is also a published author, and his most recent book is “What the Best Managers Know and Do.” He has written 225 articles for managers and leaders on his blog and is a skilled facilitator of group dialog and discussion.
Terry Busch, Braver Angels