December 2025 Member Portal Updates

📇 Roster Upgrades

Two helpful enhancements are now live:

• The roster is searchable by preferred full name and supports partial searches with an asterisk (e.g., kath* will return Kathy, Katherine, Kathryn, etc.).

• A new Auto-Renew column shows which members are enrolled in automatic renewal—useful when doing renewal outreach, as these members can be skipped.

🕊️ Deceased Members Visibility

Members marked as deceased and active within the last four years now appear in the Inactive roster view, reducing confusion when records seem to disappear.

• Deceased members are excluded from email sends when using Inactive Within Last 4 Years.

• To report or correct a deceased status, use the three-dot menu on the roster or email membership@lwv.org.

  
  

📘 Admin Guide Access & Other Improvements

Several small updates were made to improve usability:

• The Admin Guide is now linked in more places, including the League home tile view and directly within Support Articles.

• State League admins can now view all roster views for local Leagues and export from that screen.

• Pending Payments exports now include the date column shown on screen.

• State leaders can now see officers of Member-at-Large units in the Local League Officer list.

🎁 Gift Memberships

Online gift memberships are now available! Members can purchase a gift by logging into the portal and clicking Gift in the Grow Our Community box.

• Any League may be selected; dues start at $20.

• Use the recipient’s existing portal email to avoid duplicates.

• Leagues receive standard new-member notifications, recipients get welcome emails, and purchasers will be reminded when it’s time to renew the gift.

🔗 Merging ClubExpress Records

A fix is in place for duplicate records caused by renewals using a different email address.

• When duplicates are reported, LWVUS will now preserve the original account identifiers and update the original ClubExpress record.

• Leagues should then drop the new ClubExpress record, avoiding loss of teams or permissions.Contact LWVUS if issues persist.

  
  

🔄 Renewal Issues Resolved

Two renewal problems were corrected:

• A join/renew form loading error has been fixed.

• Renewal reminders sent with a broken link were followed by a corrected email to affected members.

Helpful Links

📌 LWVUS Member Portal Resources

📌 LWVUS Membership Portal Updates

📌 LWV Member Portal Administrator’s Guide

📌 Automatic Emails from ChapterSpot (PDF)

For specific membership questions, contact membership@lwv.org.