March 2026 Member Portal Updates

📝 New Default Member Question

A new default registration question has been added: “What motivated you to join the League?”

Members answer this the first time they log into the portal, helping identify trends in recruitment.
Leagues can edit, remove, or add questions under Member Registration Questions.
Existing members won’t see new questions unless LWVUS resets them (contact membership@lwv.org if needed).

🔁 Auto-Renewal Notifications

Updates and fixes to auto-renew reminders:

Reminder emails (sent 30 days before renewal) are now working correctly; missed reminders for members within 1–29 days were sent retroactively.
Notifications for failed auto-renew payments are not currently sending. Payments will retry automatically, but members are not being alerted.
In the meantime, treat affected members as active—renewal dates can be adjusted once payment issues are resolved.

📘 Admin Guide Update

The latest Admin Guide includes a new section on the Finances screen, along with minor clarifications throughout.

💵 Shortfall Mitigation (“Make-Whole”)

LWVUS is issuing payments to Leagues that received less dues revenue under the new model than they would have previously.

Eligible Leagues’ treasurers should have received an email.
If you believe your League qualifies but did not receive notice, contact membership@lwv.org or submit the provided form.
More details are available in the Admin Guide.

Helpful Links

📌 LWVUS Member Portal Resources

For specific membership questions, contact membership@lwv.org.