November 2025 Member Portal Updates

👥 Second Member Notifications

Notifications sent when someone joins on behalf of a second person are temporarily missing the second member’s name. ChapterSpot is working on a fix. Once resolved, Leagues will receive an update listing any second members they were not notified about during the outage.

🛠️ Minor Portal Upgrades

Several small improvements were made in response to League feedback:

• When entering a check payment, the member search now includes Inactive members.

• Files in League Resources now display in alphabetical order.

• The Household screen has been removed to avoid confusion (household memberships no longer exist).

• New/renewing member notices now include a direct link to the member’s contact info in the portal.

• These notices now come from noreply@lwv.org

  
  

💵 Outstanding Pending Check Payments

LWVUS is building an automated system to clear unreceived check payments. The process (partially implemented) will work like this:

• At 60 days, Leagues will be notified that the check has not been received and will be removed at 90 days.

• At 90 days, the pending payment will be removed, and the member’s expiration date will revert to its prior date.Currently, only the 60- and 90-day notification emails are active.A corrected notification email was issued after early versions were sent without member names.

  
  

✉️ Dues Paid by Check — New Notification System

Check-processing notifications have changed:

• Instead of a weekly batch email, Leagues now receive one email per check, listing the member’s name and invoice number.

• When the League’s portion is sent, Bill.com will email a list of included invoice numbers.

• This supports faster deposits and clearer tracking.

Direct deposit status is now visible in the portal (League Profile):

• Direct Deposit Active → Your League can receive payments via Bill.com.

• Direct Deposit Inactive → Setup is needed; contact bclark@lwv.org.

• Unavailable → LWVUS has not received dues checks for your League since the system launched.

  
  

📁 League Resources Reminder

Documents uploaded to League Resources should be considered public. This feature is not secure file storage—only use it for documents intended to be shared with members.

📧 Emailing All Members

The portal email tool now includes an “All Active Members” recipient option. This allows you to email your entire active roster without selecting multiple segments. All other audience filters (e.g., expiration windows) remain available.

Helpful Links

📌 LWVUS Member Portal Resources

📌 LWVUS Membership Portal Updates

📌 LWV Member Portal Administrator’s Guide

📌 Automatic Emails from ChapterSpot (PDF)

For specific membership questions, contact membership@lwv.org.